How To Get Into Synapse X Discord

Knowledgebase

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Often Asked Questions

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Q: How long does it take a key to arrive in my email?
A: Delight permit up to three days for Bitcoin and gift carte du jour purchases.
Contact support or become here if you have non received your key inside this fourth dimension frame.

Q: Can I run Synapse 10 from the WinRAR/7zip archive viewer?
A: Due to unicode character bug, Synapse X needs to exist extracted from its archive file before utilise.

Q: Tin can I utilise Synapse on multiple computers?
A: Yes, though switching between computers will usually result in a "24 hours" issue.

Giving your Synapse business relationship to other people (i.eastward. brother, sis, cousin, dog, gramps, etc) is not immune in any case.
Past using Synapse on multiple computers it means for the same person to exist using their whitelist on ii unlike computers that THEY Own.
By purchasing Synapse, yous hold to the Terms of Service found hither.

Q: Why am I kicked the moment I inject?
A: This tin be caused past scripts in your autoexec.
If you are kicked with aught in your autoexec, please report the game you are playing to a Synapse X developer.

Q: How do I modify my password?
A: Delete your token.bin file in your /auth/ folder. Restart Synapse X and click "Lost your password".
Follow the on-screen instructions to reset your password.

Q: Can I run Synapse X on Mac OS?
A: No, only yous can install windows on Bootcamp.

Common fixes

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"Synapse Ten is not currently updated"

Attempt launching Synapse once again later.
A message will be posted in #announcements in the Discord when the plan is updated.
Annotation: Synapse staff members do not know when Synapse X volition update. Please practice not ask them.

Admission Denied

Things to try:

• Run Synapse X as an ambassador
• Delete the Synapse 10 /bin/ folder and run Synapse X every bit an ambassador
• Install 2010 VS Redist, reinstall Synapse 10, restart your PC, and run Synapse Ten as an ambassador

Failed to load Synapse libraries (VS 2017 Redist)

Things to try:

• Delete the Synapse X /bin/ binder and run Synapse X as an administrator
• Install VS Redist x86 and VS Redist x64

Web Hallmark

Things to attempt:

• Open Task Manager and look for any suspicious tasks running in the groundwork, such as "PremierChoice.exe"
• Download HitManPro, using the email "[email protected]". Once done, run a "Threat Scan", when it'south finished restart your reckoner. Afterward that, download Malwarebytes and run a "Threat Browse" as well. Once done, remove any suspicious tasks that show upward, restart your reckoner, then redownload Synapse.

Other attaching issues

Check your autoexec folder for any scripts that could be crashing your game. If your autoexec is empty, pursue other fixes mentioned on this page.

Stuck on "Ready to launch"

Run synapse as an administrator to fix this event.

Stuck on "Checking Whitelist"

Things to endeavour:

• Temporarily disable your antivirus software.
• Download all required files for the Injection Fixes
• Delete the Synapse 10 /bin/ folder and run Synapse X as an administrator.
• If running Synapse X from a shortcut (i.e. taskbar), try directly running Synapse X.

Failed to download bootstrapper files

Things to try:

• Use a VPN. We recommend ProtonVPN for its trial and free servers.
• Reinstall Synapse Ten here
• Make sure you're connected to the internet
• Disable your antivirus or completely uninstall it. Beneath are videos on how to disable the near mutual AV software.
• Windows Defender
• Malwarebytes
• AVG (Temporary)
• Kaspersky
• Norton (Temporary)
• Bitdefender

Stuck on Attaching

Things to effort:

• Download DirectX nine
• Download the VC Redist and JavaJDK, so restart your figurer

If D3DCompiler_43.dll doesn't download, exercise the following:

Download D3DCompiler_43.dll and place it into the bin folder, then download it over again and identify it in the SySWow64 folder. To open up that folder, hold down the Windows key and so at the aforementioned fourth dimension press "R". Once opened, drag D3DCompiler_43.dll into it.

Internal Error with Whitelist (2)

This error can occur when you do non have Windows 10.
Consider updating your computer to potentially set up this issue

"24 hours" issue

Things to try:

• Contact a staff fellow member and explain that yous have the "Please look 24 hours before using Synapse over again" upshot.
• Wait 24 hours and endeavour launching Synapse X again.

Source: https://support.synapse.to/knowledgebase/

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